Hi, I’m Michael 👋

A product designer with 8 years B2B SaaS experience, focused on solving user problems and delivering measurable outcomes that ship. Currently open to new roles.

Xero - Client Consolidation

Fintech

Accounting

B2B

Building a unified client list that migrated 86,000+ practices' client records and shipped with a third of the team size from a past attempt

View case study

Timely - Cardless Checkout

Reducing checkout time for beauty businesses and processing $1,765,739 in sales transaction, making up 22% of Timelys' revenue

Payments

Beauty tech

B2B2C

View case study

Pushpay - Giving Statements

Simplifying tax statement generation and increasing statements generated by 150,000+

Fintech

Faith tech

B2B2C

View case study

Xero - Bulk Reminders

Enabling accountants to send up to 40 reminder emails at once, boosting feature usage by 8%

Fintech

Accounting

B2B

View case study

Estimate1 - Builder Profile

Helping subcontractors view their past history with builders generating 10,000+ weekly views and increasing subscriptions by 300+

Construction tech

B2B

View case study

Testimonials

I observed Michael’s strength in communication and collaboration. Recently he led research on initiatives where he was able to make recommendations quickly to influence decisions. Michael is a team champion who celebrates others’ successes and is keen to learn from them

Rebecca Hardy
Product Designer at Estimate1

Michael is a versatile product designer with an awesome attitude. Michael incorporates UX research in his design process with rigour and velocity. Going from hazy problems to clear hypotheses, testable designs and the right solution. I'd love to work alongside Michael again.

Kammi Corinaldesi
Lead UX Researcher at Xero

I am open to new opportunities

Get in touch with me on Linkedin or by email at szetomj@gmail.com